FAQ
Frequently Asked Questions
Everything you need to know before startingyour beauty project with L'CHEAR.
FAQ
Frequently Asked Questions
Everything you need to know before startingyour beauty project with L'CHEAR.
Quick Topics

OEM / ODM
Learn about our customization services

Private Label
Start your own brand with our support

Packaging
Explore packaging options & customization

MOQ & Pricing
Find out about MOQ, pricing & order terms

Production & Delivery
Production time, quality control & shipping
Click a topic above to jump to the section you're interested in.
Quick Topics

OEM / ODM
Learn about our customization services

Private Label
Start your own brand with our support

Packaging
Explore packaging options & customization

MOQ & Pricing
Find out about MOQ, pricing & order terms

Production & Delivery
Production time, quality control & shipping
Click a topic above to jump to the section you're interested in.
Most Asked Questions
What is your MOQ?
Our standard MOQ for OEM/ODM production is 12,000 pcs per item. The exact MOQ may vary depending on the product, formula, packaging and customization requirements. Please contact our team for confirmation based on your project.
Do you offer custom formulas?
Yes. We support both ready formulas and customized formula development. Formula customization can be discussed based on your product concept, target market, texture, color, finish and performance requirements.
CanI use my own packaging?
Yes. You may provide your own packaging. Our team will first evaluate its compatibility with the formula, filling process and production requirements before mass production.
How long does sampling take?
Sampling time depends on the product and level of customization. Ready-formula samples can usually be prepared faster, while custom formulas, colors or packaging require additional development time. We will confirm the estimated timeline after reviewing your requirements.
Can you ship internationally?
Yes. We serve international customers and can arrange international shipments by suitable logistics methods depending on the destination, order volume and product requirements.
Do you provide private label service?
Yes. We provide private label solutions for beauty brands, distributors and retailers, covering product selection, formula options, logo application, packaging customization and mass production.
Most Asked Questions
What is your MOQ?
Our standard MOQ for OEM/ODM production is 12,000 pcs per item. The exact MOQ may vary depending on the product, formula, packaging and customization requirements. Please contact our team for confirmation based on your project.
Do you offer custom formulas?
Yes. We support both ready formulas and customized formula development. Formula customization can be discussed based on your product concept, target market, texture, color, finish and performance requirements.
CanI use my own packaging?
Yes. You may provide your own packaging. Our team will first evaluate its compatibility with the formula, filling process and production requirements before mass production.
How long does sampling take?
Sampling time depends on the product and level of customization. Ready-formula samples can usually be prepared faster, while custom formulas, colors or packaging require additional development time. We will confirm the estimated timeline after reviewing your requirements.
Can you ship internationally?
Yes. We serve international customers and can arrange international shipments by suitable logistics methods depending on the destination, order volume and product requirements.
Do you provide private label service?
Yes. We provide private label solutions for beauty brands, distributors and retailers, covering product selection, formula options, logo application, packaging customization and mass production.
FAQ by Category

OEM / ODM
What is the difference between OEM and ODM?
OEM generally means manufacturing according to the customer's product specifications or requirements, while ODM allows customers to develop products using our existing formulas, product concepts and manufacturing capabilities with customization options. We support both models.
Can you develop a new formula from scratch?
Yes. New formula development is available based on your product concept, target market and performance requirements. Development time, testing and cost depend on the complexity of the project.
Can I provide my own formula?
Yes. You can provide your own formula or product specification for evaluation. Our technical team will review feasibility, raw-material availability, production compatibility and applicable requirements before confirming production.
Do you offer sample development?
Yes. We offer sample development before mass production. Samples can be prepared for formula, shade, texture, packaging or other agreed specifications depending on the project.

Private Label
CanI choose from ready formulas?
Yes. We offer ready formula options across makeup and selected skincare categories. Using an existing formula can shorten the development process and help you bring products to market faster.
Can I customize logo and packaging?
Yes. We support logo application and packaging customization. Available options may include packaging colors, printing, labels, finishes and outer cartons depending on the product and order quantity.
Is low MOQ available?
Our standard OEM/ODM MOQ is 12,000 pcs per item. For certain ready products or specific private label solutions, requirements may differ. Please contact our team to check the available options for your project.
How fast can private label orders start?
Private label projects using ready formulas and existing packaging can generally start faster than fully customized OEM/ODM projects. The actual timeline depends on product selection, artwork, packaging availability, sample approval and order requirements.

Packaging
How many packaging options do you offer?
We offer a wide range of packaging options for different makeup and beauty categories. The available choices depend on the product type, brand positioning, budget, customization level and order quantity.
Can you matchPantone colors?
Yes. Pantone color matching is available for eligible packaging and components. Final colors are confirmed through sampling, and slight variations may occur depending on material and manufacturing process.
What printing methods are available?
Depending on the packaging material and design, we can support different decoration and printing methods such as screen printing, hot stamping, labeling and other suitable finishing options. Available methods will be confirmed after packaging evaluation.
Can you create custom molds?
Custom mold development may be available for suitable projects. Feasibility, tooling cost, MOQ and development time depend on the product structure and packaging requirements and must be evaluated before confirmation.

MOQ & Pricing
What is the minimu morder quantity?
Our standard minimum order quantity for OEM/ODM production is 12,000 pcs per item. MOQ may vary for special formulas, packaging, molds or other customization requirements.
What affectsthe final price?
The final price depends on the formula, packaging, order quantity, printing and decoration, customization level, testing requirements and other project specifications. We provide quotations after reviewing the complete requirements.
Is sample cost refundable?
Sample charges depend on the type and level of development required. Any sample fee and whether it can be credited toward a future bulk order will be confirmed with you before sample development begins.
Do you support mized products?
Yes. We support customized beauty products, including formula, shade, packaging, logo and selected product specifications. The available customization level depends on the product, MOQ and technical feasibility.

Production & Delivery
What is the typical production lead time?
Production lead time depends on the product, order quantity, formula, packaging and customization level. The confirmed production schedule will be provided after the final sample, artwork, packaging and order details are approved.
How do you controlproduct quality?
Quality checks are carried out throughout the production process, including incoming materials, in-process production, packaging and finished-product inspection. Additional testing or documentation can be discussed according to the product and destination market requirements.
What shipping methodsare available?
Depending on the destination, order volume and delivery requirements, international orders can be arranged by sea, air or other suitable logistics solutions. Our team can help recommend an appropriate shipping method.
Can you deliver to the Middle East?
Yes. The Middle East is one of our key markets. With our business presence and warehouse operations in Dubai, we are well positioned to support customers in the UAE and other Middle Eastern markets with suitable logistics solutions.
FAQ by Category

OEM / ODM
What is the difference between OEM and ODM?
OEM generally means manufacturing according to the customer's product specifications or requirements, while ODM allows customers to develop products using our existing formulas, product concepts and manufacturing capabilities with customization options. We support both models.
Can you develop a new formula from scratch?
Yes. New formula development is available based on your product concept, target market and performance requirements. Development time, testing and cost depend on the complexity of the project.
Can I provide my own formula?
Yes. You can provide your own formula or product specification for evaluation. Our technical team will review feasibility, raw-material availability, production compatibility and applicable requirements before confirming production.
Do you offer sample development?
Yes. We offer sample development before mass production. Samples can be prepared for formula, shade, texture, packaging or other agreed specifications depending on the project.

Private Label
CanI choose from ready formulas?
Yes. We offer ready formula options across makeup and selected skincare categories. Using an existing formula can shorten the development process and help you bring products to market faster.
Can I customize logo and packaging?
Yes. We support logo application and packaging customization. Available options may include packaging colors, printing, labels, finishes and outer cartons depending on the product and order quantity.
Is low MOQ available?
Our standard OEM/ODM MOQ is 12,000 pcs per item. For certain ready products or specific private label solutions, requirements may differ. Please contact our team to check the available options for your project.
How fast can private label orders start?
Private label projects using ready formulas and existing packaging can generally start faster than fully customized OEM/ODM projects. The actual timeline depends on product selection, artwork, packaging availability, sample approval and order requirements.

Packaging
How many packaging options do you offer?
We offer a wide range of packaging options for different makeup and beauty categories. The available choices depend on the product type, brand positioning, budget, customization level and order quantity.
Can you matchPantone colors?
Yes. Pantone color matching is available for eligible packaging and components. Final colors are confirmed through sampling, and slight variations may occur depending on material and manufacturing process.
What printing methods are available?
Depending on the packaging material and design, we can support different decoration and printing methods such as screen printing, hot stamping, labeling and other suitable finishing options. Available methods will be confirmed after packaging evaluation.
Can you create custom molds?
Custom mold development may be available for suitable projects. Feasibility, tooling cost, MOQ and development time depend on the product structure and packaging requirements and must be evaluated before confirmation.

MOQ & Pricing
What is the minimu morder quantity?
Our standard minimum order quantity for OEM/ODM production is 12,000 pcs per item. MOQ may vary for special formulas, packaging, molds or other customization requirements.
What affectsthe final price?
The final price depends on the formula, packaging, order quantity, printing and decoration, customization level, testing requirements and other project specifications. We provide quotations after reviewing the complete requirements.
Is sample cost refundable?
Sample charges depend on the type and level of development required. Any sample fee and whether it can be credited toward a future bulk order will be confirmed with you before sample development begins.
Do you support mized products?
Yes. We support customized beauty products, including formula, shade, packaging, logo and selected product specifications. The available customization level depends on the product, MOQ and technical feasibility.
